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Ordering Information:1. Ordering - You may order through the website shopping cart, by mail, or by phone. Full payment is required for processing of your order. See Payment Methods for further information. (Sales tax is added for Florida residents only). 2. Order Confirmations - Orders will be reviewed and confirmed with you for final approval by the end of the next business day. Please provide both day and evening phone numbers. 3. Shipment of Orders - Orders within the U.S. will usually ship 3-4 working days after your final approval. Shipments are made by UPS or FedEx ground and depending on your location, delivery usually takes 3-5 working days. Orders can be processed on a "Rush" basis. Please inquire to: colleen@PremierInvitations.com. (Any errors or omissions must be reported within 3 days of the delivery date.) Shipping Charges - Shipping and handling charges added to your order total are for shipments within the U.S. 4. Ordering Extra - Save time and money by ordering 25 extra invitations. This will take care of last-minute additions to your guest list and allow for any mistakes made while addressing envelopes. 5. Reorders - A reorder will be billed as a new order. 6. Envelope Shortages - All envelopes are machine and hand counted. Envelope count is exact. There will be an additional surcharge for extra envelopes if they are not requested at time of order. 7. Lined Inner Envelopes - Invitations include unlined INNER and OUTER envelopes. You may, however, order Lined inner envelopes for an additional charge, as noted in the invitation pricing. Lined envelopes are available only in the colors listed for each individual invitation. 8. Photo Invitations - Please allow 3 extra working days. Please note: Many professional photographs have copyrights, including those by Olan Mills. Please provide a signed authorization form for professionally done photographs submitted for printing. 9. Language - Make notations in the special instructions box on your order form for any unusual spellings or accents. Pricing is based on using either the English or Spanish language. Charges apply when copy is requested in other languages. 10. Making Changes - If you've sent your order and you've found you've made a mistake, please call us immediately. We will confirm the status of your order, and will let you know if a change can be made. Please note additional fees may be required to stop your order to make a change. We encourage you to look over your order very carefully before sending it to avoid the cost of having it reprinted. 11. Order Cancellation -$10.00 service fee on canceling your order. If your order has already been printed, you will be charged the full price of the order. 12. Disney Products – All Disney products cannot be shipped blank, due to licensing rights. Any products with Disney Characters cannot be shipped outside of the United States. Can I cancel an order after it has been placed? If you need to cancel an order that you placed online you must notify us quickly after you placed your order. If printing has started on your order we will not be able to cancel your order. We do not take any cancellation requests more than 24 hours after an order has been placed. You will be charged a $10.00 service fee to cancel your order if we have stopped it in time. Can I make a change on an order after it has been placed? We do allow certain changes to orders providing that printing has not begun. There is a $10 service fee to make a change on an order. After the order is in the pressroom, which is normally 24 hours, we cannot allow for changes. Changes in typesetting are only accepted by email. What type of guarantee do you have? We do our best to make sure that what you ordered is exactly what you will receive but sometimes mistakes do occur. If after you receive your order there is a mistake on the order that was our mistake, we will redo your order free of charge and your order will be shipped out by the next full business day. Ownership of Materials - The submission of any order constitutes a representation and warranty by the individual or entity submitting the order that such individual or entity is the owner of all trademarks or copyrighted material contained therein or has obtained any required consents or authorizations from the owner(s) to print such material. The individual or entity submitting the order agrees to indemnify, defend and hold harmless PremierInvitaions.com from and against any claims alleging violation of any trademark, copyright or other intellectual property right arising from PremierInvitations.com processing of the order. BEST VALUE! - Order additional quantities now. All reorders will be billed at the original base price and not the additional quantity price. Please proof your item(s) carefully. Once your order is placed, you agree that you have edited and made appropriate changes to your design(s), verified your information, and authorize printing. Your order is in process as soon as it is placed. |
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